Easyship is a multi-award-winning technology startup based in Hong Kong. We provide logistic solutions to eCommerce companies and remove the pain of shipping, through a sophisticated online platform that allows to ship like a pro in just a matter of clicks. The company started in January 2015 and has grown exponentially in the first 5 months and has now secured important investment that will guarantee to scale up the organisation. Hence, Easyship is hiring strong, qualified, highly motivated and eager-to-learn full-stack developers, back end developers, front end developers, graphic designers, HR managers, junior sales, operation executives, business development interns and many more to be the owners of their own projects inside the company. This is a unique opportunity to be part of Easyships growth and team.
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Establish an interactive and trustworthy relationship with existing customers by providing support, information, and guidance
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Conduct regular Business Reviews with customers to identify their needs and propose new products. Improve our service by coordinating sales activities with the technical team
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Monitor the effectiveness of customer acquisition and retention strategies by tracking key account metrics
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Identify short and long term growth opportunities by keeping up to date with the market trend and competitor activity
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Assess customer’s critical needs and transform them into our business opportunities
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Maintain a high level of customer satisfaction rate.
- Pro-actively build a strong network
The right person will be:
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Self-motivated, driven, flexible, quick learner. Achiever
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Likeable and positive, with an ability to listen and articulate
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Hard-working. Not afraid to run the extra mile
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Analytical and can easily deal with numbers
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Capable of working independently and in a team
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Excellent in communication skills with proven ability to communicate (verbally and in writing) articulately in Cantonese, Mandarin and English
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1-4 years of relevant experience in customer services is a plus
What you can expect from us:
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Work side by side with Co-founding team
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Flexible, real startup life. Work hard and take time when you need it. No face time
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Huge responsibilities from day one. Be owner of your own learning curve. Possibilities are limitless and just depend on you
- You will work in a very dynamic environment and be part of an international team
from
http://www.startupjobs.asia/job/13261-account-manager-business-development-job-at-easyship-hong-kong
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