We dream deep. We believe in taking the red pill and working on things that have a sustainable and deep impact. We work to change real world industries rather than sit in ivory towers of software. Our obsession is to make the property market in Singapore and Asia more transparent, honest and reliable.
We work hard as a team — in the end, that’s the best part of the journey. Being part of something bigger than yourself, learning about yourself and learning how to trust someone else completely.
We believe in maximising life. We do not mean some unsatisfying ‘work-life balance’ crap. We believe you can have your cake and eat it too. We believe in taking control of our time to make the most out of it. We believe in fighting to make every day, every decision count. We believe our limited time here matters. We believe you can live healthily, work hard to build a startup, and have a great time all at the same time.
Recently we received a $2.7 MILLION funding from Facebook co-founder, Eduardo Saverin and leading venture capital firm Sequoia Capital. We are here for the long run and we dream to go BIG! (Read https://www.techinasia.com/facebook-cofounder-sequoia-invests-singapore-proporty-site-99co/ for more details)
Read up more about our culture here: https://medium.com/p/6d5ffeeb6d75/ before you apply! :)
We are looking for a proactive and helpful individual who is able to ensure the quality of our product and help give our users the best experience. Patience is a valued virtue! If you have love striking up conversations with others and have the tenacity to keep going, then WE WANT YOU!
Disclaimer: Not a job for the faint-hearted but on the job training will be provided to stretch your mind and hone your people skills.
You will be responsible for engaging and communicating with our clients. Tasks and skills required include the following:
* Be passionate in making a difference for our users
* Be the voice of the 99.co team and the bridge between the communities
* Follow up on flagged issues and improve listing quality
* Keep track of client feedback and feature requests, share it with our team to further improve our product
* Be responsive and take initiative
* Read everything and will paste an html peace character somewhere in your application
* Compile and update FAQs / self-help guides to educated and address client needs
* Communicate fluently and comfortably in English, and conversational Chinese
If this sounds like something you will love to do, please drop us an email at jobs[at]99.co with your resume (attach as pdf) and include “I want to be part of the team!” as the subject.
We would love to hear from you, so fire away!
from
http://www.startupjobs.asia/job/13134-quality-assurance-manager-customer-service-job-at-99-co-singapore
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