EventXtra is a smart event management platform that helps event organizers have smoother check-ins, attendees maximize event benefits and generates statistics for overall event impact.
We believe that events impact the world positively in three ways: knowledge sharing, network building and inspirational to take action. Our mission is to make events simple to organize and last forever.
We are a team full of people who are adventurous, creative and have entrepreneurial spirit! We believe the world will be a better place with more events through knowledge, networks and community. If you are adaptive, like agile settings and share our values, we hope to talk to you!
Stocks + salary available.
Account coordinators are very much a forward facing role and would mainly be working with existing clients or onboarding new clients. This involves going to events and even meeting clients on site. Your responsibility would be everything client related (eg. client requests, delivery of devices (logistics), doing demos and more) and some times need to deal with not-so-nice clients. If you like doing a little bit of everything, related to people, this job is for you!
Responsibilities
- Achieves monthly, quarterly and yearly targets
- Understands and knows the product
- Understands and gets to know the client
- Takes care of clients’ needs and builds relationship with them
- Handles clients’ complaints
- Go on-site to see and experience and understand check-in process
Requirements
- 1-2 sales / customer support experience
- Passion in technology and event industry
- Conversational in mandarin and english. Cantonese is preferred but not necessary
- Self motivated with positive attitude
- Outgoing and responsible team player
- Sense of humor highly encouraged
- Strong interpersonal and communication skills
Benefits
- Opportunity to work at a disruptive startup
- Stock options available
- Fast paced, fun, and energetic company with west coast inspired startup culture
- Unlimited snacks and drinks (Yes! You don’t need to worry about snacking anymore!)
- Open concept office (ping pong table, PS3, darts, cafe area, patio, etc)
- Subsidy for laptop of your choice
*Bonus: If you love playing board games and speak multiple languages
Please check our website and contact us if this sounds like you!
from
http://www.startupjobs.asia/job/13385-account-coordinators-analytics-job-at-eventxtra-anywhere
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