Operations Associate job at ServisHero Malaysia

ServisHero is on a mission to change the way local services are delivered in South East Asia. We make it easy for customers to find trusted service providers, while also providing our Heroes (service providers) access to new customers. We believe providing new and smarter ways for our Heroes to find work can help uplift income and productivity levels for thousands of small business owners in South East Asia.

We thought you might have some questions so we’ve done our best to answer them below:

What does the Ops team do?

• The Ops team is the beating heart of ServisHero. We make sure that everything behind the scenes is running as smoothly and efficiently as possible. We connect all the pieces to make sure that our customers and Heroes have a seamless experience with us.

What will I be doing?

• As an Ops Associate, you’ll be responsible for making sure that every job request is processed quickly and accurately. You’ll need to stay organised, work fast and deliver world-class customer service.

How hard do you guys work?

• Very hard. It’s tough but it’s rewarding. If you want to work in an environment where you can learn and grow at an incredible pace, it’s at ServisHero.

What skills do I need?

• A superhuman level of attention to detail
  Lightning fast responsiveness
  Positive work attitude
  Strong communication skills (multiple languages preferred)

Who will I be working with?

Ee Von
Fun fact: Ee Von used to make sure that the quality of coffee at Starbucks was always high. At all 200+ stores across Malaysia.
https://www.linkedin.com/in/eevonloo

Jia Yi
Fun fact: Jia Yi spent 6 months training to be a pastry chef. She has yet to bake anything for us at ServisHero.
https://www.linkedin.com/in/jia-yi-how-b0903763

Jon
Fun fact: Jon is on a lifelong quest to make the perfect jar of marmalade. The Ops team members are his guinea pigs.
https://www.linkedin.com/in/jonyeow

Why Work At ServisHero:

We’re Makers:

We have an entrepreneurial desire to change the world. We’re taking risks on building something bigger than ourselves and we’re doing so with passion and focus.

We’re Driven:

We win when our users win. We sweat the small stuff to make sure that every interaction with ServisHero leaves a positive and lasting experience.

Our Greatest Assets Are Our People:

We’re lucky to have a team of incredibly talented people. Everybody at ServisHero is a master at what they do; they think outside the box and they endeavour to help our their teammates & our customers wherever they can.

We’re Diverse & Quirky:

With one of the most experienced start up teams in Asia, we bring experience from multiple geographies and industries with us. This diversity allow us to approach work with fresh, out-of-the-box thinking  

How to Apply:

Please send a copy of your CV along with a cover letter to careers@servishero.com.

Tip: Download our app and visit our website to get a better understanding of what we do at ServisHero :)

from StartUp Jobs Asia - Startup Jobs in Singapore , Malaysia , HongKong ,Thailand http://www.startupjobs.asia/job/12805-operations-associate-business-development-job-at-servishero-malaysia
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