Freelance Operations Analyst (Sydney) job at Quandoo Australia

Quandoo is the fastest-growing real-time reservations platform for restaurants. As a technology-enabled market place, Quandoo is equipping its partner restaurants with an industry-leading reservations management system that digitalizes a restaurant’s inventory and makes it accessible in real-time from web and mobile channels. Restaurateurs can leverage the reach of Quandoo’s reservation platform to boost their customer base, drive utilization in low-traffic times and generate additional business on -demand. Quandoo provides diners the easiest way to explore the restaurant space and reserve a table at their restaurant of choice. With just a few clicks diners select from a wide range of local favorites to Michelin-starred gourmet restaurants. Having chosen a restaurant, diners receive instant confirmations on their reservations and benefit from loyalty points.

Quandoo was founded in 2012, with is headquarters in Berlin, Germany and international footprints in Western Europe, CEE, APAC, the Nordics, the Middle East, Turkey and South Africa. With a dynamic, international team of 300 employees globally, our vision is to become the world’s leading marketplace for all dining experiences.

Your Responsibilities:

·         Customer Relations: Liaising with new clients to confirm contract details and all relevant information for product implementation. Conduct telephonic consultation as well as on-premise visit to the Clients. Activation for Clients as well as leading customer & employee training sessions on SalesForce. Maintain ongoing business relationship and provide technical support/troubleshooting services to customer on the Business Center

·         Administrative Tasks: Preparing all relevant paperwork and establishing protocol for implementation visits, business travel coordination, answering phones, post management, schedule management, web uploads, presentation preparation.

·         Ad hoc projects: Introduction and Identification of customer’s Christmas marketing campaigns. Reporting of workflow on SalesForce and Business Center.

Profile Requirements:

·         You have special interest for software products and new technology

·         You can work independently and under tight deadlines, define priorities, and respond quickly when faced with new and complex tasks

·         You have a hands on mentality and always put the customer first 

·         You communicate effectively at all levels, are extremely ambitious, highly motivated, and would like to work as part of an internationally successful team

What we offer:

·         Dynamic and friendly working atmosphere within a successful international team.

·         Chance to take on responsibility and develop your skillset.

·         Support and training by experienced Executives throughout the internship.

·         Possibility of a full-time position.

 

Are you interested in joining our team?

Then please send your full application along with earliest start date and salary requirements via https://app.jobvite.com/j?aj=o2H21fww&s=StartUp_Jobs_Asia

We look forward to your application!

from http://www.startupjobs.asia