ShopBack give your cashback when you shop online! We reward users with a cash rebate for every transaction made at any of our over 500 partner merchants. We are the No.1 cashback site in SE-Asia and are growing fast! Now expanding to Indonesia!!!
Be part of the team that made ShopBack possible!
- In 11 months - 1 of the Top 400 websites in Singapore & Malaysia. Launching soon in The Philippines, Indonesia and India!
- Partners with more than 500 merchants, including Lazada, Zalora, Taobao, Groupon and more!
- Won “Most Promising Start-up” awards by SiTF and Vulcanpost
- Attracted more than 400, 000 online shoppers
As a Customer Experience Officer, your job scope will include:
- Respond to customers queries and issues reported through phone and email
- Understand a customer’s journey and collect feedback to improve processes
- Coordinate with other teams to help resolve customer issues
What we are looking for:
- Should have a Bachelor's Degree from a reputed University
- Strong interpersonal and communication skills - both written and spoken
- Able to communicate effectively in Bahasa Indonesia
- Should be proactive and passionate to help solve customers issues
from
http://www.startupjobs.asia/job/14586-customer-experience-officer-indonesia-customer-service-job-at-shopback-indonesia
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